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Privacy Policy

updated: April 12, 2021

This privacy policy sets out how “The Ridge Practice” uses and protects any information that you give “The Ridge Practice” when you use this website.

“The Ridge Practice” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement, and in compliance with appropriate rules as stated by the National Counselling Society and the ICO to whom we are registered.  Click here for more information.  

“The Ridge Practice” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

What we collect

We may collect the following information:

  • name and/or job title

  • Date of Birth

  • contact information including email address

  • GP Name and Address

  • For children/young adults under the age of 18, parent/guardian details will be required

  • demographic information such as postcode, preferences and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

If you do not wish to accept using cookies, simply DO NOT CLICK on the OK button that will appear with the cookie message at the bottom of your web browser. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, you may be asked to confirm your agreement to collection of your personal information, or you will be advised that by pressing the SEND or SUBMIT buttons you are confirming your consent. You must ensure you read the policy prior to pressing the SEND or SUBMIT button.

  • You may also be asked to agree to your information being used for direct marketing purposes, you should look for the box that you can click to indicate that you agree the information may be used for direct marketing purposes. If  the checkbox remains unchecked (as it will be by default – the option you do not agree to your personal information being used for direct marketing purposes), or no such box exists on a form where you are requested for your information, then your information will not be used for direct marketing purposes.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at “The Ridge Practice”, Bledlow Ridge, Buckinghamshire, HP14 4AQ, United Kingdom.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

You may request details of personal information which we hold about you. A small fee may be payable. If you would like a copy of the information held on you please write to “The Ridge Practice”, Bledlow Ridge, Buckinghamshire, HP14 4AQ, United Kingdom.